This was the best experience I have ever had with regard to automotive maintenance and repair. Jaime DoVale and his staff are responsive, efficient, and transparent when it comes to what is needed, how it will be done, timeframe and cost. When I called, I said I had concerns about my brakes and tires and he said that is a safety issue and he wanted me to come in right away. He had the entire car evaluated, confirmed my suspicions, noted a couple of other issues, and sent me a detailed report, with PICTURES, showing me exactly what he saw. I thought the work would take several days but he said all the work would be done by the following day. He said he would assign one mechanic and he would stay with the work through completion. Exactly true. The car was finished, all work done, receipt lists everything done in detail, and they even washed the car. The dealership doesn’t even wash my car. I highly recommend you call Jaime and speak to him about any issues you are having. He will give you an honest, fair assessment. Thank you, Jaime and staff.
Thanks Barry we appreciate the kind words!
- Certified Automotive Solutions