Melrose Auto Repair

I can’t say enough great things about this company. The technicians, service advisors, quality of work , customer service. Great work done at a fair price. Qualities that are virtually nonexistent when looking for the best possible place to care for you and your vehicle

I highly recommend Certified Auto! I had a road trip planned (leaving on Sunday) when my car sounded funny. I called on a Saturday (I didn’t realize they weren’t open) and explained my situation! The guy that answered (I can’t remember his name! Sorry) was very nice and understanding! He came into the shop on his day off to checkout my car and ensure it was safe for the trip! He topped off my fluids and said I should be good to go, and he didn’t charge me for any services!! I really appreciate him coming in last minute!! I will definitely use them again!

Phenomenal customer service! They kept me apprised every step of the way and Steve was phenomenal. We just moved to the area and I’m so glad our household found a mechanic we can trust!

I took my car here for an oil pump replacement on a recommendation from my usual mechanic (they were too busy to make time for me). This group is amazing. They were very patient with my warrenty company, handled all of the paperwork and were very responsive. The staff are friendly and welcoming. They even washed and vaccumed my car (sorry for all the puffs from my toddler). They are also very close to a train stop making it easy to get to work without my car. Their motto is "not just car care, customer care" and they 100% live up to it. Ive found my new go to shop Service: General repairs & maintenance

I took my car here for an oil pump replacement on a recommendation from my usual mechanic (they were too busy to make time for me). This group is amazing. They were very patient with my warrenty company, handled all of the paperwork and were very responsive. The staff are friendly and welcoming. They even washed and vaccumed my car (sorry for all the puffs from my toddler). They are also very close to a train stop making it easy to get to work without my car. Their motto is "not just car care, customer care" and they 100% live up to it. Ive found my new go to shop

They are always helpful and have amazing prices. They send you pics and comprehensive reports regarding each repair they do. I could not recommend them more.

great experience thoroughness and pictures came with what needed to be done very pleased with their service Services: Brakes, Oil change

Certified Auto is absolutely the best auto care I have found. The entire staff was professional, polite, knowledgeable, thorough, super friendly, and beat family owned!! I brought my car in for what I thought was a slow leak in my tire-turned out to be a small hole in my side wall. They explained I would need a new tire-it was ordered, delivered and put on the same day. I was very lucky to have wonderful people on my side!! Definitely would recommend and come back!! Service: Tires